Staff Member of the Month: November 2019
IT operations manager
When I came to VA-MD Vet Med, there were a lot of hurdles that I had jump over in terms of learning a lot things very quickly. Along the way, things got missed: some that impacted the IT department — and, in particular, Gary. Every time that something wasn't right, he reached out in the kindest and most professional way, and we got things done. Later, we had some departmental needs that were out of the ordinary, and Gary spent a long time brainstorming to come up with a solution for us. Ultimately, he saved me hours of work because he didn't stop until he found the best way to solve my problem. He was patient in explaining the process to me, and he didn't mind when I came back with questions about things he had already covered. Gary is always so positive and encouraging and never condescending when I need assistance! I am very thankful to have him as our IT operations manager!